PRIVACY
POLICY

Privacy Policy

Effective Date: August 2025

At Pentacore Solution ("Company," "we," "our," or "us"), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we handle information collected through our website and services.

1. Information We Collect

We only collect the information necessary to deliver our services effectively, including:

• Personal Information: Name, email address, phone number, and details provided when contacting us or using our services.
• Service Usage Data: Information related to how you interact with our website or AI-powered services (non-sensitive behavioral data).

2. How We Use Information

We use the collected information solely to:

• Provide and improve our services
• Respond to inquiries and requests
• Deliver AI solutions tailored to your needs
• Send important updates or service notifications

3. AI Services and Tools We Use

Our solutions leverage advanced AI tools and frameworks, including but not limited to:

• Anthropic
• OpenAI
• VAPI
• Hugging Face
• LangChain
• Google Vertex AI
• Microsoft Azure AI Services
• Retell AI

We integrate these tools strictly to build and deliver AI-powered applications and automations for our clients.

4. Information Sharing

We do not sell, trade, or disclose customer information to third parties. Information is only shared with trusted technology partners when necessary to provide the agreed services and is protected under strict confidentiality agreements.

5. Third-Party Communication Services

To provide seamless communication and calling services to our clients, we use OpenPhone. When you contact us via phone or messaging, certain information (such as your phone number and call details) may be processed by OpenPhone in accordance with their privacy practices.

Additional Disclosures: Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse.

7. Your Rights

You may request to access, correct, or delete your information at any time by contacting us at pentacoresolutions6@gmail.com.

8. Policy Updates

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated "Effective Date."

9. Contact Us

For any privacy-related questions: